This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. Please read this policy carefully before providing any information to us.

What information do we collect? We may collect the following types of information from you: 

• Personal information: This includes your name, email address, phone number, location, age, gender, health status, fitness goals, and any other information you voluntarily provide to us when you register, book a session, fill out a form, or contact us.
• Payment information: This includes your credit card number, expiration date, security code, and billing address when you make a payment through our website or third-party payment processor. We do not store your payment information on our servers. • Usage information: This includes your IP address, browser type, device type, operating system, pages visited, time spent, links clicked, and other information about how you interact with our website and services. We may use cookies, web beacons, and other tracking technologies to collect this information. 
• Feedback information: This includes your ratings, reviews, comments, suggestions, and questions that you provide to us or other users through our website or services. How do we use your information? We may use your information for the following purposes:
• To provide and improve our website and services: We use your information to create and manage your account, process your payments, deliver our services, communicate with you, respond to your inquiries, solicit your feedback, and enhance the quality and functionality of our website and services.
• To personalize your experience: We use your information to tailor our website and services to your preferences, interests, needs, and goals. We may also use your information to send you newsletters, promotions, offers, and other information that may be of interest to you.
• To protect our rights and interests: We use your information to prevent fraud, abuse, unauthorized access, violations of our terms and conditions, and other harmful or illegal activities. We may also use your information to enforce our policies, defend ourselves against claims or disputes, and comply with legal obligations or requests from authorities. How do we share your information? We may share your information with the following parties:
• Other users: We may share your feedback information with other users who may view or contact you through our website or services. We may also share your personal information with other users who have booked a session with you or the same personal trainer as you.
• Personal trainers: We may share your personal information with the personal trainers who provide the services you request or book through our website. They may use your information to contact you, confirm your booking, deliver their services, and solicit your feedback.
• Service providers: We may share your information with third-party service providers who help us operate our website and services. These include payment processors, hosting providers, analytics providers, email providers, marketing providers, and others. They may access your information only to perform their tasks on our behalf and under our instructions.
• Affiliates and partners: We may share your information with our affiliates and partners who offer products or services that may be of interest to you. They may use your information to send you marketing communications or provide you with special offers or discounts. You may opt out of receiving such communications at any time by following the instructions in each message or contacting us. 
• Legal authorities and others: We may share your information with legal authorities or other parties when we believe it is necessary or appropriate to comply with the law or legal process; protect our rights or property; prevent or investigate fraud, abuse, or illegal activity; respond to an emergency; or cooperate with a merger, acquisition, or sale of our business. How do we protect your information? We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These include using encryption, firewalls, and secure servers; limiting access to authorized personnel; and implementing policies and procedures for data security. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. How long do we keep your information? We keep your information for as long as necessary to provide and improve our website and services; comply with our legal obligations; resolve disputes; and enforce our policies. When we no longer need your information for these purposes, we will delete it or anonymize it in accordance with applicable laws and regulations. What are your choices and rights? You have the following choices and rights regarding your information:
• Access: You can request access to your personal information that we hold and receive a copy of it.
• Correction: You can request correction of any inaccurate or incomplete personal information that we hold about you.
• Deletion: You can request deletion of any personal information that we hold about you, unless we have a valid reason to keep it. 
• Objection: You can object to our processing of your personal information for certain purposes, such as direct marketing or profiling. 
• Restriction: You can request restriction of our processing of your personal information in certain circumstances, such as when you contest its accuracy or lawfulness. 
• Portability: You can request transfer of your personal information to another party in a structured, commonly used, and machine-readable format. 
• Withdrawal of consent: You can withdraw your consent to our processing of your personal information at any time, without affecting the lawfulness of the processing before the withdrawal.
• Complaint: You can lodge a complaint with the relevant data protection authority if you believe that we have violated your rights or the applicable laws. To exercise any of these rights, please contact us using the contact details below. We may ask you to provide proof of identity and other information to verify your request. How do we update this policy? We may update this policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website or services after the update constitutes your acceptance of the updated policy. How do you contact us? If you have any questions or comments about this policy or our privacy practices, please contact us at:

info@silverbackstrength.com     or    +1 232444343